London Stone Brings Improved Value With Price Reduction And Free Delivery - we're really excited about our new service offer. And this is just the beginning!

EH Associates make the most of Gea Porcelain on their Grand Designs scheme from 2018 - image courtesy of Rooz Photography

This year sees London Stone celebrating ten years in our current incarnation. Hard to believe!

Ten years is a good length of time to develop your focus, and from the beginning we knew that our key intention was to offer top customer service, and to be utterly reliable on quality and price.

New year, new nationwide delivery offer

We added our bespoke service so you could get exactly what you wanted direct from your supplier. We increased our ranges of standard products, available at short notice. And we’ve sought unique solutions and created off-the-shelf products that you’ve asked for. Our Porcelain range is now unique on the market in the range of products included.

So, for our tenth birthday, we’ve drilled down even deeper into what you’d like and with 2019 comes our new Service Offering. We’ll be exploring all that this entails on this blog throughout February. And if you’re a subscriber of Pro Landscaper Magazine, keep an eye out in the March issue for a very special insert from London Stone.

Today we’re highlighting our new price reductions and free delivery. Our focus remains fairly and squarely on customer service, so this won’t impact on the quality of product that you’ve come to expect.

Reasons to be cheerful; Indian Sandstone such as the Autumn Brown shown above, now starts at just £20.00/m2 + VAT,  - image courtesy of Steve Hooper Landscapes

Finance Director Duncan Walley doesn’t often make an appearance, but we lured him into the spotlight to explain how this is possible.

“Through careful analysis of our expenditure, business practices and increasing our use of technology, we’ve found that we can keep improving our products and services and still permanently decrease our sell prices,” says Duncan. “It’s enabled us to freeze the majority of prices for 2019 and go one step further.”

That step is to reduce the prices on many of our Porcelain and Stone paving products by up to 10% on 2018 prices.

We’re also offering free nationwide delivery, on all full packs/orders of £1,000 + VAT on porcelain, natural stone, and composite decking.

Not only that, but we’re also offering free grout and priming slurry on all porcelain orders over £1,000 (+ VAT). And if you spend £2,000 (+ VAT), as an extra thank you we’ll throw (not literally!) in a free 125mm porcelain diamond blade.

The finishing touches are on us! Free grout and slurry on porcelain paving orders over £1,000 + VAT

We think these are game-changing initiatives in our customer service offer. They’re possible because you deal directly with us, the supplier, which means we can keep prices lower for you. It also means we can advise you on all aspects of the materials.

Watch out for more news of our 2019 Service initiatives throughout this month and into spring.